With headquarters in New Brunswick, New Jersey, Johnson & Johnson (J&J) operates at the forefront of consumer healthcare, developing and manufacturing pharmaceuticals and medical devices through a network of 260 companies located in 60 countries.
Challenge: Update the EPMO Enterprise Management platform training
To support a scheduled update to the IT Portfolio Management platform, J&J sought to consolidate and expand their available training resources and create new instructional content.
Solution: A series of video tutorials and online help
We gained hands-on experience with the enterprise platform by working with J&J subject matter experts and then consolidated the existing PowerPoint, WebEx, email and other materials into an easily accessible electronic format. Our experience with the platform enabled us to update these materials where needed and write and develop additional content, which we delivered via the following tools:
- Video tutorials
- Comprehensive online help
- Quick reference guides
Success Story: Effective launch achieved
Among other functions, enterprise platforms are essential for identifying project roles, resources and financial commitments. The successful update of the J&J Enterprise Management platform training strengthened the ability of Johnson & Johnson to meet critical company objectives.
Notes James P. Crowley, PMP, Director, Enterprise Portfolio Management:
“During a period of great uncertainty and turnover in my organization, I was able to turn to Robert Friedman and his company, Raising the Bar Media, for expert planning and execution of training content development, indexing, and voice over for my Enterprise I/T Portfolio Management business with more than 10,000 users worldwide. The first engagement was for our final release in late 2010. Things went so flawlessly, that I was able to obtain funding to extend Robert for all three of our releases in 2011. Cool, calm, collected, and thoughtful.”
Ensuring that you meet your communications and instructional objectives on time and within budget is our business. When you need high-quality content, talk to us at Raising the Bar Media.