Online Help Systems

Provide Real-Time Access to Information with Web-Based Online Help

Online help systems are a powerful tool to support software and other products. A well-designed online help system enables end-users to quickly locate the information they need whether on their desktop, tablet or mobile device. The result is less phone calls to your support desk, greater efficiency, and reduced costs.

The right information—when users need it

The key features of a well-designed online help system include:

  • Ease of navigation and use
  • Accuracy
  • Interactivity
  • Use of multimedia such as video tutorials
  • Multichannel delivery
  • Responsive design

When you want an online help system that meets the needs of your users and your budget, contact Raising the Bar Media.